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Nowadays, with the development of technology and the vastness of choices, it can be quite challenging to determine the best option for your company. When it comes to choosing the right business process management software (BPM), there are dozens of possibilities at least.

Having that in mind, one should be well aware of all the characteristics and requirements a BPM system should possess. BPM systems can vary significantly in capabilities and features, so it is important to focus on some major steps when making a choice, and we will help you make sure that you are satisfied with your final decision!

BPM Software

Do you need BPM software?

If you and your employees are having a hard time with tedious manual data input, spreadsheets, and you are generally not entirely satisfied with the overall efficiency of your business, you most probably need BPM software.

Every business owner strives to achieve greater productivity and maximum efficiency and that can be accomplished by automation and optimized workflow management, both of which are offered by a BPM system. So, think no further and choose the best possible solution to take your business to a new level and remain competent on the market.

Things to consider

Before providing you with some tips you should have in mind after you have decided on implementing BPM software, let us focus on the types of BPM you will come across. According to Forrester, there are 3 major categories of BPM solutions.

  • Integration-centric BPM improves interaction among applications without human participants.
  • Human-centric BPM on the other hand concentrates on the human element in business processes especially when it comes to decision-making and judgment, and it has 2 sub-categories – people-intensive and decision-intensive.
  • The last category is document-centric BPM which is in charge of improving and optimizing work processes thus eliminating any potential obstacles which may hinder those processes.

BPM Software

After choosing the prefered category, it is important to know which features it should possess:

  1. Mobile support – This is an absolute must-have. Every solution needs to have mobile support which is accessible on iOS, Android and Windows Phone operating systems. This will help make your business processes more mobile rather than using apps which can only be accessed from desktops.
  2. SSO – Single-sign on is a feature that will allow you and your employees to log in more easily, by using only one set of credentials via different software platforms and thus help your IT keep track of activities taking place in your company.
  3. Drag and drop form designer – It enables your interface to be intuitive and user friendly and allows users, no matter if they are experienced or novice, to complete their tasks efficiently.
  4. Administrator features – These features allow a user to reassign tasks promptly as well as to edit or delete them without having to consult an expert for help which can cost you a lot of money.
  5. Process flow diagram – There are 4 different categories of BPM’s process modeling: visual interface based on business steps, visual interface based on activity, no modeling tool and data collection through user interface forms.
  6. Integration – BPM integrations need to have API support, REST APIs and webhooks, which will allow you to lower the amount manual data entry by integrating with the existing software systems.
  7. Access control – Your BPM should be able to offer maximum protection of your sensitive data. Most solutions offer some type of access control by restricting access to specific people only

To sum up, these are some of the most essential features you should look for in BPM software. After considering them carefully and conducting a little research, you will be able to choose the most appropriate option in no time! If you need some additional help, you can find it on

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